See Flight in action

Colin

One assistant. Two jobs.

A manager at a hotel reception desk checks a tablet as guests arrive.
Illustrative — not customer data
GuestsBooked
Call · 12:40 · Riverside
Colin · automated assistant · said so at the start
GuestTable for six on Friday, about half seven?
Colin19:30 is free. Six, Friday 19:30, name Patel. Shall I book it?
GuestYes, please.
AvailabilityChecked live · 12:40
BookedOn the guest’s yes · 12:41
Team sees itToday · FOH lead
Illustrative — not customer data
GuestsBooked
Call · 12:40 · Riverside
Colin · automated assistant · said so at the start
GuestTable for six on Friday, about half seven?
Colin19:30 is free. Six, Friday 19:30, name Patel. Shall I book it?
GuestYes, please.
AvailabilityChecked live · 12:40
BookedOn the guest’s yes · 12:41
Team sees itToday · FOH lead

Guests

Colin for your guests.

Answers your phone the moment it rings, in a natural voice, from answers you've approved. Books tables on the guest's yes. Replies on WhatsApp. Reads, sorts and drafts every email.

Colin tells callers the call is recorded and lets them opt out.

Illustrative — not customer data
GuestsReplied
WhatsApp · 13:05
Returning guest · one guest record
GuestAny room for four at Sunday lunch?
ColinYes: 13:00 or 13:30 is free. Which suits you?
Illustrative — not customer data
GuestsDraft
Email · private hire, 40 guests
Read · sorted: events · reply drafted
SenderReturning guest
DraftReady for FOH lead
SendEdit
Illustrative — not customer data
GuestsReplied
WhatsApp · 13:05
Returning guest · one guest record
GuestAny room for four at Sunday lunch?
ColinYes: 13:00 or 13:30 is free. Which suits you?
Illustrative — not customer data
GuestsDraft
Email · private hire, 40 guests
Read · sorted: events · reply drafted
SenderReturning guest
DraftReady for FOH lead
SendEdit

TeamJust say it

Colin for your team. Just say it.

Ask how things are done here, count the stock or log a check, out loud. Colin writes it down and answers from your own records.

Colin for your team →
Illustrative — not customer data
Just say itBar · 22:40
“Two cases of Peroni, half a keg of Guinness, six bottles of house red.”
Peroni 330 ml2 cases
Guinness keg½ keg
House red 75 cl6 bottles
Colin wrote it down · nothing saves until you confirm
Confirm 3Edit
Illustrative — not customer data
Ask Colinspoken · 18:52
Sam · FOHTable six has a nut allergy. What’s our process?
ColinFrom your allergy procedure: tell the head chef before you order, flag it on the ticket, and don’t guess. If in doubt, ask the kitchen.
Source: Allergy procedure · your playbook
Illustrative — not customer data
Just say itBar · 22:40
“Two cases of Peroni, half a keg of Guinness, six bottles of house red.”
Peroni 330 ml2 cases
Guinness keg½ keg
House red 75 cl6 bottles
Colin wrote it down · nothing saves until you confirm
Confirm 3Edit
Illustrative — not customer data
Ask Colinspoken · 18:52
Sam · FOHTable six has a nut allergy. What’s our process?
ColinFrom your allergy procedure: tell the head chef before you order, flag it on the ticket, and don’t guess. If in doubt, ask the kitchen.
Source: Allergy procedure · your playbook

Colin drafts, you decide.

Campaigns and replies wait for your approval.

Illustrative — not customer data
GuestsDraft
Reply: private hire, 40 guests
Read and drafted · you press send
SendEdit
Illustrative — not customer data
GrowthDecision
Quiet Tuesday supper club
Draft campaign · costed menu · GM
ApproveHoldDecline
Illustrative — not customer data
GuestsDraft
Reply: private hire, 40 guests
Read and drafted · you press send
SendEdit
Illustrative — not customer data
GrowthDecision
Quiet Tuesday supper club
Draft campaign · costed menu · GM
ApproveHoldDecline

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See Flight in action